No.6, Dhandapani Street, First Floor, T.Nagar, Chennai - 600 017 +91 95 0005 2385

We provide complete suite of services at every stage of underwriting for our banking and financial institution clients. With the added benefit of customizing unique solutions for our clients.

Our range of services include the following:-

Residence Profile Verification

Our Residence Profile Verification process involves personal meetings with the loan applicants, confirming his residence address, examining his standard of living and evaluating contact access for future reference. We can customize the verification details according to client requirements. Our field executives use our mobile application to capture proof documents & photographs. The mobile application also captures the GPS of the field locations for enhanced control and accuracy.

Employment Profile Verification

Our Employment Profile Verification services involve a detailed verification of loan applicant's credentials of their employment, their work history, details of their previous jobs and reputation in the company. We provide comprehensive information to our clients to measure any inconsistency in data for assessment of loan viability.

Business Profile Verification

We conduct credit verifications of unsecured and secured businesses for our clients. We conduct verification of business establishment papers such as Shop establishment licenses, certificates from GST authorities. We also provide thorough verification of applicants Bank statements and its analysis, Company profile, number of employees, address and web verification, accounts and financial analysis. Our verification executives use the mobile application to capture photographs of assets, inventory etc. in the business location. They also upload required business proof documents in the mobile application.

Income Tax Returns Verification

Felicity assists in providing verification of loan applicant's Income Tax returns filed, status of assessments, refunds due and pending litigations and demands with the tax authorities.

Legal Opinion and Title Search

Through our battery of expert legal counsel, Felicity provides specialised services of legal opinion for home and mortgage loans. We also carry out title search in sub-registrar offices and ROC records.

SSI and MSME Funding - Periodical review and stock audits

Monitoring of MSME loans can be a challenging lender proposition as these entities often cripple with inherent limitations associated to their size and volumes. We, at Felicity, can provide you adequate comfort in providing periodical meaningful information and reporting about the borrower's systems of book keeping and finance, compliances, funds flow, internal controls and risk mitigation. We also perform stock audits and collaborate our findings with the periodical statements furnished by the borrowers.

Personal Discussion with Loan Applicants

We carry out personal discussions with loan applicants to evaluate their credit capacity and willingness to repay. Felicity has experienced bankers on board, who specialise in personal discussion for evaluation of loan applicants.

End-to-End Loans File Processing

Our credit processing team provides a complete end to end file processing from sales agents. From logging in, evaluation, Telephonic verifications, initiation of field verification, Legal check and documentation, Valuation for mortgage loans till final disbursal activities, we provide the complete array of accessory activities, to ensure smooth credit processing for our clients.

Post-Disbursement Audit Trails

This service includes review of the complete flow and arrangement of all documents relating to borrower identity, credit and financial snapshots. This review shall cover all aspects of documentation, controls and process-gaps. We shall also provide a monthly action-log to the client based on our findings.

MODT Registration & Cancellation Services

In many states, the local statutes provide that for any loan against a property, original documents must be deposited with lender bank and Memorandum of mortgage by deposit of Title Deed (MOD) be registered at the local sub-registrar office. This enables banks to verify if the property has any further encumbrances. Felicity provides services to financial institutions in registering these documents and also cancelling them during the course of loan settlement.

Contracted Manpower Sourcing And Staffing Solutions

At Felicity, we have developed a systematic approach to deliver trained quality professionals to meet client's short-term and long-term staffing needs. These personnel shall be retained in our payroll as shall be placed in client locations.

Borrower Tracing In Google Maps

We assist the clients in mapping the physical locations of borrowers in Google, their credit history, their loan payment schedules and delinquency rates. This exercise enables banks to perform data analysis, target specific customers, conduct customised promotional campaigns. This assists our clients in better conversion of loan applicants.

Compliances Services for Branch Locations

Felicity provides compliances and such other related services including filing of TDS Returns, GST Returns, etc. for branches of retail banking institutions.

Property Valuation

Felicity is enriched and committed to deliver high quality and innovative property valuation services across urban and rural domains in Tamil Nadu. We have embraced state-of-the-art technology and expertise into the entire process to ensure accurate valuation and meaningful information supporting credit decisions. Our network of qualified and experienced valuers provide comprehensive and trusted services for every real estate property type including commercial, residential, urban, rural, agricultural, industrial and retail.